Frequently Asked Questions
Is this an Agency or Center?
Cyn's Play Place is a childcare placement agency providing babysitters and nannies in your home at your convenience. We do not currently offer daycare services.
What Area/Cities Do You Service?
We provide in-home childcare to Metro Atlanta, GA, Jacksonville, FL, Chattanooga, TN, Albany, NY, New Orleans, LA, Sacramento, CA, Dallas, TX, & their surrounding areas. Please contact our office to confirm if we service your area!
How Does The Process Work?
If you are interested childcare services, complete the online Family Application or contact our office to provide details of your childcare needs. You will then be provided a quote. Long term placements can take up to 2 weeks or longer depending on your needs. On-Call services can be booked through the website at any time after you have completed registration.
Are There Any Retainer Fees/ Deposits?
We have an agency retainer/registration fee of $225 to begin childcare placements.
What is an "On-Call" Babysitter/Nanny?
An "On-Call" babysitter or nanny is someone who is readily on standby for any last minute needs your family may have.
Do You Operate on Weekends?
Yes! Our babysitters are always available for weekend date nights, mommy downtime, girls night out etc! Let us know ahead of time by booking online!
Is There a Wait Period?
There is no wait to begin in-home services. Screening a new provider specifically for your family may take up to 2 weeks or longer depending on your needs.
Are Babysitters and Nannies Background Checked?
Absolutely. By law, employees, especially anyone working with children must undergo a background check.
What Makes You Different From Other Agencies?
Cyn's Play Place childcare services has a unique model which sets us apart from other "typical" placement agencies. We carefully screen each of our employees before sending them to meet your family. We run their background checks, speak with references, and obtain feedback from previous employers. We do not mix and match, meaning you'll usually have the same provider(s). Weekly rates are based on the sitter pay rates. You have the option of paying your provider directly or having us handle payroll and taxes. All childcare hours are quoted and contracted based on your needs. Childcare providers are employed by the agency and are expected to adhere to the schedules you provide! Sounds simple right?
Do I Get To Meet The Nanny/Sitter(s) First?
Yes! We believe in making sure all parties-especially the children, are comfortable with one another before services begin. Once registration is complete, we encourage you to meet the providers we feel will be the best fit for your family. Once you have chosen your perfect fit, you are then provided a copy of their provider profile and background check for your records.
How/Where Do You Find The Providers?
We use job boards such as Indeed, ZipRecruiter, SimplyHired and our Careers webpage to post our job listings for candidates to send resumes and complete their applications.
Do I Pay The Agency or My Provider?
You have the option of paying your provider directly through however method and pay schedule you both decide. If you would like for the agency to handle payroll and taxes, we will apply an additional 5% charge to your invoices. Please refer to the Parent Handbook for fee schedules.
What is Cyn's Play Place Academy?
Cyn’s Play Place Academy is an online virtual learning branch of Cyn’s Play Place. Our instructors are diversely educated, certified teachers and tutors who hold backgrounds in teaching & education. By offering grade-level and age-appropriate state-approved curriculum, our childcare providers are equipped with the necessary tools to assist children with virtual learning at home.
A full time nanny typically lives in your home in their own separate living area. A live in nanny may work varying or set schedules either full time or part time each week.
A babysitter may work less than 30 hours per week with various families or one family on a set schedule.
A newborn care specialist is a provider who comes to your home, at times staying overnight to assist with your newborn baby.
Nanny share is when you and another family share the same or similar schedule and have one nanny or babysitter for all children in a mutual home. Nanny shares work best if both families live in the same area and all children are around the same age group.
A travel nanny is one who is available to accompany families on trips. A travel nanny would expect their expenses such as room and board to be covered by the family. Compensation would be negotiable based on hours the nanny is required to tend to the children.